Returns & Exchanges
At WYZE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Please ensure all tags and packaging are intact to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in the original box, ensuring all accessories and manuals are included before attaching the shipping label.
Receive Your Refund
Drop off the package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing